Last Updated: 07-Aug-2024

  1. BigCash

BigCashis the flagship brand of Witzeal Technologies Private Limited ("Company") (“Witzeal,” “We,” “Our,” or “Us”), operating in select states across India. The Company specializes in running and managing fantasy, casual, and real money games on its website, BigCash.com (“Website”), and through its mobile applications (“Application”). Together, the Website and Application are collectively referred to as the “Platforms”.

  1. Usage of Platforms
  1. Intellectual Property
  1. Third Party Sites, Services and Products
  1. Privacy Policy
  1. User Conduct
  1. Conditions of Participation:

By participating in any  games available on the Platforms, Eligible User agrees to be bound by these Terms and the decisions of the Company. Subject to the terms and conditions stipulated herein below, Witzeal, at its sole discretion, may disqualify any Eligible User from participating in a game , refuse to award benefits or prizes and require the return of any prizes, if the Eligible User engages in unfair conduct, which the Company deems to be improper, unfair or otherwise adverse to the operation of the games or is in any way detrimental to other Eligible Users which includes, but is not limited to the terms of the User Conduct mentioned above and the following: 

It is clarified that in case a User is found to be in violation of this policy, Company reserves its right to initiate appropriate legal remedies as it may be advised other than forfeiture and/or recovery of prize money if any.

  1. Game of Skill
  1. Tabulation of points

Company may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service provider(s) and/or official website of the match organiser. In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, abandonment of a match etc., as a result of inaccuracies in or incompleteness of the feed provided by the third-party service provider and/or official website of the match organiser comes to its attention, Company shall use best efforts to rectify such error prior to the distribution of prizes. However, Company hereby clarifies that it relies on the accuracy and completeness of such third-party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third-party service provider. Eligible Users and participants agree not to make any claim raise any complaint against Company in this respect. 

  1. Selection and Verification of Winners and Conditions relating to the Prizes
  1. Selection of Winners


 Winners will be decided on the basis of the scores of the Users in a designated match. In certain pre-specified games, Company may declare more than one winner and distribute prizes to such winners. In the event of a tie, the winning participants shall be declared winners and the prize shall be equally divided among such participants. 

  
Company shall not be liable to pay any prize if it is discovered that the winner(s) have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the Platforms, etc.

  1. Contacting Winners


Winners shall be contacted by the Company or the third party conducting the games on the e-mail address provided at the time of registration. The verification process and the documents required for the collection of prize shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide following documents:

Company shall not permit a Winner to withdraw his/her prize(s)/accumulated winnings unless the above-mentioned documents have been received and verified within the time-period stipulated by Company. The Eligible User represents and warrants that the documents provided in the course of the verification process are true copies of the original documents to which they relate. 


Participants are required to provide proper and complete details at the time of registration. Company shall not be responsible for communications errors, commissions or omissions including those of the participants due to which the results may not be communicated to the Winner.

In the event that a Participant has been declared a Winner on Platforms but has not received any communication from the Company, such Participant may contact the Company within a period of 10 Days from the declaration of such results. 

  1. Taxes Payable 

All prizes shall be subject to applicable taxes in the respective jurisdiction.   Within the territory of India, deduction of tax ("TDS") will be as per the Income Tax Act 1961. As of April 1, 2018, the TDS rate prescribed by the Government of India with respect to any prize money amount that is in excess of Rs. 10,000/- is 31.2% (inclusive of cess) of the total prize money amount.  In case of any revisions by the Government of India to the aforementioned rate in the future, TDS will be deducted by the Company in accordance with the then current prescribed TDS rate. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.

  1. Miscellaneous
  1. Publicity
  1. General Conditions
  1. If it comes to the notice of the Company that any governmental, statutory or regulatory compliances or approvals are required for hosting/running any or if it comes to the notice of Company that conduct of any such game(s) is prohibited, then the Company shall withdraw and / or cancel such game(s) without prior notice to any Users or winners of any game(s). Eligible Users agree not to make any claim in respect of such cancellation or withdrawal of the game or challenge it in any manner. 
  1. Dispute and Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to this Agreement, the use of our online gaming services, or any breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this clause, shall be resolved through arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996.

The arbitration shall be conducted in the English language and shall be held in India. The parties shall mutually agree on the appointment of a single arbitrator within 30 days of receiving the notice of arbitration. In the absence of an agreement, the arbitrator shall be appointed in accordance with the rules of the Indian Arbitration and Conciliation Act.

The arbitrator shall have the power to hear and determine all issues in dispute, including matters of law and fact. The arbitrator's decision shall be final and binding on the parties and may be enforced as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and expenses incurred in connection with any arbitration proceedings, including attorneys' fees, expert fees, and travel expenses. The parties shall equally share the fees and expenses of the arbitrator and any administrative fees of the arbitration.

Nothing in this clause shall prevent a party from seeking interim relief from a court of competent jurisdiction, including a temporary restraining order, preliminary injunction, or other interim relief, as necessary to protect the rights or property of such party.

The arbitration proceedings and any award rendered shall be kept confidential by the parties and shall not be disclosed to any third party, except as required by law or necessary for the enforcement of the award.

  1. Release and Limitations of Liability
  1. Disclaimers
  1. Miscellaneous
  1. Account Inactivity Forfeiture Clause
  1. By using our gaming services, you acknowledge and agree that any account displaying inactivity consecutively for a period of 15 days or more shall result in the forfeiture of your account balance. Inactive accounts are subject to routine maintenance and security measures to ensure the integrity of our platform. To prevent the loss of funds, we encourage users to engage regularly with our gaming services. In the event of account forfeiture, the company shall not be held liable for any associated loss. Users are responsible for keeping track of their account activity and taking appropriate measures to prevent inactivity-related consequences. For more details, please refer to our full terms and conditions.